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Bryans Road Sunoco
6945 Indian Head Highway
Bryans Road, MD 20616
38.6258515 -77.0750907
4.63/5.00 average rating
145 reviews
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Easy scheduling and fast service
Great and accurate work.
Very timely and professional completed a great job on my vehicle
Very prompt and professional.
Thank you for what you?re doing while this pandemic, you have stayed open and serving the community
Very Professional! They were able to fix my car without the hassles of a dealership
I was completely satisfied with the staff and the time it took to complete MD inspection. My only complaint is that they wanted to charge me 2x more than other shops to fix the issue that failed the inspection. I declined them to work on my vehicle and did the work myself for less than $20 in my front yard.
I have been coming here for about 18 years. very satisfied with the quality of the work performed. My person that I normally deal with is Darryl. He is 1 of the main reason That I always come back. Very valuable employee. Also the lady that is there when I pick up my car in the evenings is very polite. And easy to do business with.
Staff and the service manager are friendly, and sincere. They only suggested the repairs, and offered you the options. I would recommend Bryans Road Sunoco to anyone who would need a prompt and reasonable cost repair. I will bring my 1995 Jeep back to Sunoco for other services when I need.
good place with a good responsable people. good job thank you.
Great customer service!
like the professional attitude and demeanor of the staff. Danny was awesome and took time to explain the process very well. I would have given you five stars but not once did I receive a call about the repairs to my vehicle. I had to stop by the shop and find out how much the repairs were and find out that parts had to be ordered. If someone had just picked up the phone and kept me in the loop it would have made this process a lot better. My vehicle was in and out of the shop on three occasions over a two week period and a thousand dollars later. Is a phone call too much to ask for? As far as the service? I just picked up my car today my pockets are still hurting from the bill but give me another week or so to see if my car runs like it is supposed to.
I brought my car in to get an inspection and an oil change. NO customer service no one came to talk to me. I do believe my drivers seat leather was ripped there. Your company was recommended and I was looking for the personal interaction that I get from the other company.
I have not felt this way before in your establishment receiving service on my vehicles. But I felt like I was nickled and dimed. I brought in my vehicle for a diagnostic test (paid for it) then in the same day the grounds were checked for the same diagnostic text ( paid again) and then I asked if the monies could go towards the service needed on I was told no. And normally when a diagnostic is done the monies would go towards the work. Now the diagnostic done on the vehicle was the same diagnostic that Advance Auto does and I showed the picture to the tech. I feel the service is changing from the last 4 vehicles I have had serviced here. I believed speaking to other customers they felt the same way. I hope something can be done to change this.
Shop Comment
Yolanda, I am sorry if you felt that we were nickel and diming you. Advance Auto only pulled a code from your computer- which only gives you an area but not necessarily the cause- the first time we tested powers and grounds- which were working at that time we also cleaned your a/c drain then we cleared the codes to see if it was a one time fluke or a continuing intermittent issue- the code came back so we retested the powers and grounds- good at the time again- did some research and suggested replacing the vehicles computer. Our typical check out is one hour between both times we only charged an hour. I will give you a call to see if I can clear up this matter. Dawn
    Danielle & 3+05/04/2017
Not happy with the neighborhood service; I went in for something minor and left having to pay more than the original cost after providing detail instructions; ended up going to the dealer to repair their damage; at the end of it all they took little ownership of what they made worse; negligent and poor customer service; rather go the distance for better service!
Excellent experience with the shop. Would definitely go back for future repairs.
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near by local auto car shop
6945 Indian Head Highway
Bryans Road, MD 20616
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